Customer Success relies heavily on having solid communication skills. One skill is the “art of asking,” or how to ask your customers, peers, or colleagues questions in a way that will help you gather valuable feedback or insights. Asking the right questions at the right time in the right way will enable you to better understand your customers or peers and help you gain their trust.
Created in partnership with SuccessCoaching, the upcoming live roundtable, Questioning for Success: Strategies for Getting Customer Feedback and Insight, will focus on questioning strategies and tactics. Join the discussion on April 27 at 11am PT / 2pm ET, as a panel of Customer Success professionals shares advice for effectively gathering insights and feedback.
Click here to register!